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The CompTIA A+ certification is the most recognized IT certification in the industry. CompTIA A+ certification validates the foundation-level knowledge and skills necessary for a career in IT support. CompTIA A+ certified technicians have a reputation for not only knowing the technical aspects of their jobs but also for exercising excellent communication skills when working with clients. To achieve this certification, candidates must pass two exams: Exam 220-801 and Exam 220-802. In this VTC course, A+ certified instructor Mark Long will help you understand the concepts and information you need to know to prepare for the 220-802 exam.